Terms and Conditions for Our Family-Friendly Car Service
Welcome to our online platform! These Terms and Conditions govern your use of our services and your interactions with our family-friendly car service center in Austria. By accessing or using our online platform or engaging with our services, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By using our services, whether through our online platform, by telephone, or in person, you signify your unreserved acceptance of these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Our Services
We provide a range of car maintenance and repair services specializing in family vehicles, including but not limited to:
- Comprehensive safety checks for family cars.
- Tire services, including fitting, balancing, and puncture repair.
- Scheduled maintenance and general repairs.
- Diagnostic services.
All services are performed by qualified and experienced mechanics with a focus on safety and reliability for your family's vehicle.
3. Appointments and Booking
Appointments can be booked via our online platform, by phone, or in person. We encourage booking in advance to ensure availability. While we strive to adhere to scheduled times, unforeseen circumstances may cause minor delays, for which we appreciate your understanding.
4. Pricing and Payments
All prices for our services will be communicated to you prior to commencement of work. We will always seek your approval for any additional work or parts required beyond the initial quote. Payments are due upon completion of services. We accept various payment methods, including cash, debit cards, and major credit cards.
5. Vehicle Drop-off and Collection
Vehicles should be dropped off and collected within our operating hours. We kindly request that you remove any valuable personal items from your vehicle before leaving it with us. While we take utmost care, we cannot be held responsible for personal items left in vehicles.
6. Warranty
We provide a warranty on parts and labor for specific services. Details of the warranty applicable to your service will be provided at the time of booking or upon completion of the work. This warranty does not cover damage resulting from misuse, accidents, or normal wear and tear.
7. Use of Our Online Platform
You agree to use our online platform only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our online platform. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our online platform.
8. Limitation of Liability
While we strive for excellence, our liability for any direct or indirect damages arising from the use of our services or our online platform is limited to the extent permitted by Austrian law.
9. Privacy and Data Protection
We are committed to protecting your privacy. Any personal information you provide to us will be handled in accordance with our Privacy Policy, which is available separately on our online platform. We collect and process your data solely for the purpose of providing and improving our services.
10. Amendments to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our online platform and will become effective immediately. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Austria. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of Austria.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or our services, please do not hesitate to contact us at our physical location:
Family's AutoCare Austria
Hauptstraße 123
1010 Wien, Austria
Thank you for choosing our family-friendly car service. We look forward to serving you and your family!